Extrabonus believes that online gaming should be enjoyable entertainment, not a burden. We provide a range of tools, resources, and support to ensure every member can play within healthy and fully controlled limits.
We don't just provide games — we are responsible for the well-being of every member. Every feature of our platform is designed with user safety and control as the top priority.
Responsible gaming means enjoying betting activities purely as entertainment, with full awareness of the associated risks and the ability to manage your own playing habits. At extrabonus, we ensure every member has access to the information and tools needed to make informed decisions.
Online betting should only be done with money you can afford to lose, during your free time, and should never be used as a way to resolve financial or emotional problems. extrabonus places member well-being above all other considerations.
We also take a proactive approach — our system continuously monitors gaming patterns, and our team will reach out to members showing signs of potential addiction to offer the support and guidance needed before the situation escalates.
Always Remember: Gaming should be a source of entertainment, not a means of generating steady income. Set your limits before you play, and stick to them without compromise.
All these self-control tools are available free of charge to all extrabonus members and can be easily activated directly from your account settings.
Set a daily, weekly, or monthly deposit limit for your account. Once a limit is set, the extrabonus system will block any deposit that exceeds the amount you have specified, giving you full control over your spending.
Control how long you play each day by setting a session time limit. When your time limit is almost reached, extrabonus will send a reminder, and your session will be automatically ended once the limit is exceeded.
Set the maximum loss amount you are willing to bear within a given period. Once your loss limit is reached, your account will be temporarily blocked from placing further wagers until the period ends.
Need a short break? Activate the temporary break feature for 24 hours, 7 days, or 30 days. During this period, you won't be able to log in or place any wagers, giving yourself the space to think clearly.
For long-term exclusion, extrabonus offers self-exclusion options of 6 months, 1 year, or permanently. During this period, your account will be fully blocked and you will not receive any marketing communications.
Opt out of receiving any emails, notifications, or promotional content from extrabonus. This helps reduce temptation and allows you to play based on your own decisions, free from unwanted external influence.
Gambling problems often develop gradually and go unnoticed. Recognise these early warning signs and take immediate action before things get worse. There is no shame in seeking help — many have been through it and successfully recovered.
You frequently think about gambling even while doing other things, or constantly plan your next gaming session in your mind.
You find yourself trying to recover lost money by increasing your wager amounts, even when it leads to greater losses.
Money that should have been used for bills, food, or family needs has been redirected to betting activities without the knowledge or consent of family members.
You hide your gambling activity from your partner, family, or friends out of shame or fear of being reprimanded.
You feel restless, irritable, or depressed when unable to gamble, or when attempting to cut back or stop gambling.
Declining work performance, strained family relationships, or neglected daily responsibilities due to excessive time and energy spent on gambling.
If you identify one or more of the signs above in yourself or someone you care about, the most important step is to act immediately. extrabonus fully supports your recovery journey.
The first step is acknowledging that there is a problem. This is not a sign of weakness — it is a sign of courage and maturity to face challenges honestly.
Log in to your account and immediately activate the deposit limit, time limit, or self-exclusion feature. Our support team is ready to guide you through the process.
Our 24/7 support team is trained to assist members experiencing gambling problems. Reach out with confidence — all conversations are strictly confidential.
Consult a certified counsellor or join a support group. Professional treatment has proven effective in helping individuals overcome problem gambling habits.
A support system from loved ones plays a major role in recovery. Share your challenges with those you trust and be open to accepting their support.
Emergency Helpline: If you or someone you know is in crisis due to a gambling problem, please contact Talian Kasih 15999 (Social Welfare Department of Malaysia) operating 24 hours a day. Professional assistance is always available to you.
Behind every game and promotion, extrabonus builds a robust safety infrastructure to protect the well-being of every member.
The extrabonus KYC process ensures that only individuals aged 21 and above are permitted to register and play. All identification documents are thoroughly verified before an account is activated.
The extrabonus analytics system continuously monitors member wagering patterns. When risky patterns are detected, our team will proactively reach out to the member concerned.
Extrabonus provides educational content on gambling risks, how to manage finances wisely, and the help resources available to members in Malaysia.
The extrabonus responsible gaming support team is available to assist you at any time, whether to activate control tools or simply to discuss your concerns.
Below are answers to the most frequently asked questions by extrabonus members regarding responsible gaming and the available self-control tools.
Can't find the answer you're looking for? Contact the extrabonus support team via 24/7 live chat or visit our FAQ us for more information.
Join extrabonus today and enjoy a safe, controlled, and enjoyable gaming experience. With comprehensive self-control tools and 24/7 support, we keep your gaming journey on the right track.